Return Policy
What is the Return Policy for Apparels?
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If you're not happy with your order due to damage, you can request a return within 5 days of receiving it. Just make sure to keep the packaging and order details handy.
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You can send it back to us via a cost-effective courier company or registered post.
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We'll start processing your refund as soon as the returned product arrives at our warehouse and we've checked its quality.
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It usually takes 5-7 working days for the returned product to reach us, but it might take longer due to unforeseen circumstances.
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The whole refund process will take about 7-10 working days from the time you request it. The refund will be made to your original mode of payment with the shipping charges reduced from the original amount.
NOTE:
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If you want to return, it must be unused, unwashed and still have its labels and tags, and must be returned in its original packaging with the bill copy within 5 days of delivery. That way, we can make sure it's still in good condition and everything is in order.
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If the package you receive is in poor condition, tampered with, or damaged before you open it, don't worry! Just let the delivery person know and they'll take it back.
- No Returns and Replacements will be accepted for Custom Orders.
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For Surprise tees, due to the thought that goes behind it, we cannot process any refunds or replacements.
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Products bought during special offers aren't eligible for return or replacement.
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If you get an incorrect or damaged product, just send us an email at sanjeevani.trades@gmail.com with the details and we'll look into it. We'll get back to you as soon as we can.
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Please don't forget to mention your contact details and Order number while sending it back to us.
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You will have to bear the postal charges for sending your products back to us.